For organizations overseeing occupational health across multiple locations, hearing testing has long been a logistical hurdle. Balancing the scheduling of mobile vans, managing on-site booths, and minimizing operational disruption, traditional audiometric testing often causes more friction than it delivers efficiency.
That’s precisely the issue Medcor aimed to address.
As a nationwide provider of on-site occupational health services, Medcor supports a diverse range of clients across industries where hearing conservation is essential. Over the past year, its team has launched a mobile audiometric testing program powered by WAHTS, fundamentally transforming how testing is conducted in the field.
The Problem with Traditional Testing
Historically, Medcor clients used mobile testing vans or on-site booths. Both had tradeoffs. “Van testing creates challenges with outside noise, employee movement, and safety concerns in inclement weather,” said Donna Garcia, Executive Director of Operations at Medcor. “And booths require significant space and cost, which isn’t always feasible for our clients.” These limitations often led to scheduling gaps, inefficiencies, and inconsistent service experiences.
A New Approach with WAHTS
When Medcor launched WAHTS, the impact was immediate. “The ease of use and the quality of noise cancellation really stood out right away,” Garcia said. With WAHTS, testing can be performed directly in the facility without specialized environments, removing many traditional barriers.
Faster Testing, Lower Costs
One of the biggest impacts has been on efficiency. “We’re able to test larger volumes of employees in a shorter amount of time, often finishing one to two days faster than other vendors,” Garcia said. This speed directly results in cost savings, reduced overtime, fewer disruptions, and lower operational costs for clients.
A Better Experience for Employees
The enhancements go beyond operations to include the employee experience. “Employees love not having to leave the facility, especially in the winter months,” Garcia said. Combined with strong noise cancellation, WAHTS delivers a more comfortable and convenient testing experience.
Accuracy and Confidence
From a clinical perspective, the results have been equally impressive. “We’ve demonstrated an improvement in hearing in one or both ears in 50% or more of employees tested,” Garcia noted. These results strengthen confidence in the accuracy and dependability of WAHTS compared with traditional methods.
Scaling Across Sites
WAHTS has also helped Medcor expand its services. “WAHTS allows us to deliver large-volume testing in a matter of days and scale to meet client demand,” Garcia said. That flexibility is enabling Medcor to expand its capabilities across multiple locations and industries.
A Stronger Combined Offering
Medcor’s clients already rely on the organization for on-site clinics, safety training, and surveillance testing. “Clients are always open to expanding services with us because they trust our ability to deliver quality care in a timely manner,” Garcia said. WAHTS enhances its offering with integrated language support and accessibility features to address real-world workforce challenges.
WAHTS Perspective
“Medcor is a great example of what’s possible when innovative technology meets a trusted service provider,” said Jim Bullion, CEO of WAHTS. “They’re not just improving testing, they’re redefining how hearing conservation programs can scale and operate in the real world.”
Looking Ahead
For organizations still using booths or mobile vans, Medcor’s experience offers a clear lesson: “WAHTS is by far superior to traditional audiometer and booth testing,” Garcia said.
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