Anisa Antoine, M.S., Customer Service Manager
Anisa Antoine, M.S., is the Customer Service Manager at WAHTS Hearing LLC, where she ensures clients and partners receive top-tier support and seamless experiences with WAHTS’s boothless, wireless audiometric testing solutions. With a strong background in healthcare administration, speech pathology, and audiology, Anisa combines technical expertise with compassionate care in her work with WAHTS customers across occupational and clinical environments.
Professional Background
Before joining WAHTS in 2023, Anisa worked in customer service, program management, and regulatory roles across healthcare and technology organizations. She served as a Program Manager at Eagle Integrated Services, where she managed budgets and coordination; as a Project Management Analyst at General Dynamics IT; and as a Regulatory Affairs Specialist at the Henry M. Jackson Foundation for the Advancement of Military Medicine. She also gained experience as an Account Manager at Edare LLC, where she enhanced her skills in customer service and account management.
Education & Credentials
- Master of Science (M.S.) in Healthcare Administration — University of Maryland Global CampusBachelor of Science (B.S.) in Speech-Language Pathology & Audiology, with a minor in Deaf Studies — Towson University
Leadership & Values
Anisa is passionate about healthcare access and patient-centered care, utilizing her background in audiology and healthcare administration to ensure every WAHTS client has the tools and support they need to protect their hearing health in the workplace.
Personal Insight
Ask her about the moment she chose to combine her background in audiology and healthcare administration into a career dedicated to helping patients and clients get the best possible care.