We provide software Applications that pair with additional equipment, such as Our wireless audiometric headset, to test hearing. In certain jurisdictions, Our Applications and equipment have been registered as medical devices for conducting diagnostic hearing tests.
This Privacy Policy describes Our policies on the collection, use and disclosure of Your information when You use Our Applications, Your privacy rights, and how the law in the United States protects You.
Your use of Our Applications will fall into one of two roles: an (i) Examiner or a (ii) Test Taker. Examiners use Our Applications to test hearing of Test Takers. Test Takers use Our Applications while having their hearing tested. These two roles will be used to clarify how Your data may be collected and used. If You are unsure which role applies to You, please contact Us.
Examiners use Our Application to collect Test Taker Personal Data as would be part of their normal services. Our Application encrypts Test Taker Personal Data using a password known only to the Examiner. Under normal operations, Our Company does not have access to Test Taker Personal Data. As an example of an exception, We may have access to Test Taker Personal Data when assisting an Examiner with troubleshooting. Examiners can also use Our Application to export Test Taker Personal Data. For instance, Examiners may use Our Application to transfer (export) Your results to their electornic medical record system.
If You are a Test Taker, We encourage You to speak with the Examiner to understand how they will handle and protect Your Personal Data.
By using the Application, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
As an Examiner using Our Application, You may enter personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
As a Test Taker using Our Application, You may enter personally identifiable information. As described at the beginning of this policy, this information is collected to enable the Examiner to perform the services they provide and is not available to the Company. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when You use the Application as an Examiner or Test Taker.
Usage Data may include information such as how You navigate through Our Application, how You respond during hearing tests, results of Your hearing test, time You spend on different pages in Our Application, background noise levels, the operating system and type of device used run Our Application, and other diagnostic data.
As stated at the beginning of our privacy policy, Our Company does not use Test Taker Personal Data under normal operations.
Our Company may use Examiner Personal Data for the following purposes:
We may share Examiner Personal Data in the following situations:
Our Application removes Test Taker personal identifiers from aggregated Usage Data. We analyze aggregated Usage Data to:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Aggregated Usage Data for the purposes as outlined in the Use of Aggregated Usage Data.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Application may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via a prominent notice on Our Application, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.